Once received, we aim to dispatch orders within 2-3 working days, though it is often much sooner. Dispatch times at busy periods may be longer.
UK Second Class Shipping (2-3 working days once dispatched) £2.25 per order.
UK First Class (1-2 working days once dispatched) £2.75 per order.
UK Next Day for orders placed before 12pm £7.25 per order NB. Orders placed after 11am but that have paid for next day delivery will be shipped the following day using the next day service. eg. If you order at 3pm on a Wednesday you order will be shipped on the Thursday to arrive on the Friday.
International delivery has a flat rate of £7.80 per order worldwide.
Order over £30 receive free shipping.
CHRISTMAS DELIVERY INFORMATION
Our Christmas postage deadlines are as follows:
International– 12pm Friday 9th December
UK 2nd Class – 12pm Tuesday 20th December
UK 1st Class – 10am Wednesday 21st December
Ordered placed after these dates cannot be met in time for Christmas
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Unit 12 Luccombe Business Centre Milton Abbas DT11 0BD.
To return your product, you should mail it to: Unit 12 Luccombe Business Centre Milton Abbas DT11 0BD
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over £20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.